At x111 com, we handle your personal information with care. This Privacy Policy explains exactly what data we collect, why we collect it, who we share it with, and the rights you have over it. We believe in being straightforward about these things.
Last Updated: June 2026Six core principles that guide how we handle your personal data every single day on the platform.
Every connection to x111 com is secured with TLS encryption. Your login credentials, PKR transaction details, and personal information travel over an encrypted channel — nobody in the middle can read them.
We only ask for information that is genuinely needed — your name, contact details, date of birth, and payment method. We do not collect data we have no use for, and we do not retain data beyond the period it is needed.
All PKR payments via JazzCash, Easypaisa, Raast, or bank transfer are processed through verified payment gateways. Your payment credentials are handled by those providers directly — x111 com never stores raw card or wallet PINs.
Your personal information is never sold to advertisers, marketing firms, or any third party for commercial gain. We share data only when it is strictly necessary to deliver a service you have requested — and only with trusted, vetted partners.
You can request access to your data, ask us to correct inaccuracies, request deletion where applicable, and opt out of non-essential communications at any time. These rights are not buried in small print — they are standard practice here.
We keep your data only as long as necessary. Transaction records are retained for a defined period for financial compliance. When the retention period ends, data is securely deleted or anonymised — not held indefinitely in a database somewhere.
This Privacy Policy applies to all users of x111 com, the online gaming and sports betting platform accessible at x111com.win. It sets out how we collect, use, store, and protect the personal information you share with us when you register an account, make a deposit in PKR, place a bet, play a casino or slot game, or simply browse the platform.
We have written this document in straightforward language because we believe you have every right to understand what happens with your information — without having to decode legal jargon. If something is not clear, you can always reach out to our support team for a plain-language explanation.
By creating an account on x111 com, you acknowledge that you have read this Privacy Policy and understand how your data will be handled. This policy should be read alongside our Terms and Conditions, which govern your use of the platform more broadly.
In short: We collect what we need, we protect it seriously, we do not sell it, and we give you control over it. The sections below explain the details of each part of that commitment.
The information we collect from you falls into two broad categories: information you provide directly when you interact with the platform, and information that is generated automatically as you use it.
| Data Category | Examples | Source |
|---|---|---|
| Identity | Name, DOB, CNIC copy | You (registration / KYC) |
| Contact | Email, phone number | You (registration) |
| Financial | PKR transaction records, payment method IDs | You + payment processors |
| Technical | IP address, device type, browser | Automatic (platform) |
| Behavioural | Games played, bets placed, session length | Automatic (platform) |
| Communications | Support chat, emails sent | You (direct contact) |
Every piece of data we collect serves a specific, identifiable purpose. We do not collect information speculatively or because it might be useful later. The main purposes are:
Our principle: If we cannot clearly explain why a piece of data is needed, we do not collect it. Every data point maps to a functional purpose that directly benefits you or protects the integrity of the platform.
Given that x111 com operates in PKR and processes real-money transactions, the security of your payment data is a priority. Here is how we handle it specifically:
PKR only, no hidden conversions: Your balance on x111 com is held and displayed in Pakistani Rupees at all times. There are no currency conversions, no exchange rate applied between your deposit and your account credit, and no hidden deductions between what you deposit and what appears in your balance.
Keeping your data secure is not just a policy commitment — it is built into the way the platform is designed and operated. The security measures in place at x111 com include:
Your role in security: x111 com will never ask for your password by email, chat, or phone. If you receive any message asking for your password, treat it as suspicious and contact support immediately. Keep your login credentials private and use a strong, unique password for your x111 com account.
We retain your personal data only for as long as it is needed to fulfil the purposes described in this policy, or as required by applicable financial and operational standards. The general principles are:
When data is no longer needed, it is either permanently deleted from our systems or anonymised in a way that makes it impossible to link back to you as an individual. We do not hold data indefinitely "just in case."
You have meaningful rights over your personal data at x111 com. These are not conditional or difficult to exercise — they are a standard part of how we operate.
Request a copy of the personal data we hold about you at any time. We will provide it in a readable format within a reasonable timeframe.
If any of your details on file are inaccurate or out of date, you can ask us to correct them. Most contact details can be updated directly in your account settings.
You can request deletion of your data in certain circumstances — for example, if you close your account and the retention period has passed. Some data may need to be kept for legal or financial reasons.
You can ask us to limit the processing of your data in certain situations — for instance, while a dispute about its accuracy is being resolved.
Where technically feasible, you can request your data in a structured, machine-readable format so that you can transfer it elsewhere if you wish.
You can withdraw consent for marketing communications at any time. You can also object to processing based on legitimate interests where you feel it impacts your rights.
To exercise any of these rights, contact the x111 com support team with your registered username and a description of your request. We will acknowledge your request promptly and aim to resolve it as quickly as possible.
x111 com is strictly a platform for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a registered account belongs to a minor, the account will be closed immediately, any funds deposited will be returned to the source, and all associated data will be deleted.
During registration, we require a date of birth and we verify age as part of the KYC process. This means providing identity documents that confirm you are 18 or older. Attempting to register with a false date of birth is a breach of our Terms and Conditions and may result in permanent exclusion from the platform.
If you are a parent or guardian and you believe a minor may have accessed or registered on x111 com using your payment details, contact the support team immediately. We will investigate and act swiftly to address the situation.
Parental controls: If you share a device with younger family members, we strongly recommend using parental control software to block access to gaming platforms. There are several free and paid options available for both Android and iOS devices used widely across Pakistan.
x111 com may send you promotional communications about bonuses, new games, PSL season offers, and cricket betting promotions — but only if you have opted in to receive them. We do not send unsolicited marketing messages.
When you register, you will have the option to indicate whether you would like to receive promotional communications by email, SMS, or in-platform notifications. You can change this preference at any time from your account settings or by contacting the support team directly.
The types of marketing we may send, if you have opted in, include:
Opting out of marketing does not affect your ability to use the platform, access your account, make deposits or withdrawals, or receive essential account communications such as transaction confirmations and security alerts. Those will always be sent regardless of your marketing preference.
To opt out: Log in to your account, go to your account settings, and update your communication preferences. Alternatively, every marketing email contains an unsubscribe link. If you have trouble opting out, contact the support team and we will handle it manually within 48 hours.
We may update this Privacy Policy from time to time to reflect changes in how we operate the platform, improvements we make to data handling practices, or changes in relevant standards. When we do, the updated policy will be published on this page with a revised "Last Updated" date at the top.
For significant changes — such as a material change in how we use your data or who we share it with — we will notify registered users by email or via an in-platform notification before the change takes effect, so you have a chance to review the updated policy.
Your continued use of x111 com after the effective date of an updated policy constitutes your acceptance of the changes. If you do not agree with a material change, you should stop using the platform and may close your account. Any data collected before the change will continue to be handled in accordance with the policy that was in effect at the time of collection, unless you agree otherwise.
We recommend bookmarking this page and checking it periodically, particularly at the start of major cricket seasons such as PSL or ICC T20 tournaments when promotional activity on the platform typically increases.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a concern about how your information has been handled, please get in touch with the x111 com support team.
Email: [email protected]
When contacting us about a data request, please include your registered username and a clear description of what you are requesting. This helps us locate your account and respond accurately. We aim to acknowledge all privacy-related queries within 2 business days and to resolve them within 14 business days where possible.
If you feel your concern has not been addressed satisfactorily after contacting us, you are always entitled to take the matter further through appropriate channels available to you as a consumer.